March 2024 distribution: What you need to know

The first distribution of 2024 will take place in March, which will see us pay more money to more members than ever before. To better understand the process and make sure you’re ready, we’ll run through everything you need to know.

Important dates for your diary

• If you are due to receive a payment, you will receive an email from us between 18 and 22 March.
• Payments should be made to UK bank accounts on or around 20 March.

Will I be paid?

If we have collected money for your works, you will receive:

• An email to let you know your statement is ready to download. This will arrive in your inbox 18 – 22 March.
• A notification in your ALCS online account letting you know there’s a new statement available

If you don’t receive an email and no notification appears in your account, you have not received a payment this time. It’s worth remembering that we receive money from different income streams at different times of the year, so what’s included in each distribution isn’t necessarily the same each year.

We’re unable to send out any paper statements to members, so when your statement is ready, you’ll need to log in to your online account via the members’ area to access it. If you don’t have an online account, please contact us and we can set up one for you.

Members’ area closures

You may be aware that we had to close the members’ area of the website earlier than originally stated, as some of the processes have taken a little longer than we anticipated. This means you will be unable to make any changes to your ALCS account until after the distribution is completed. We’re sorry for any inconvenience this may have caused.

Unless the bank account details we hold for you are out of date, this won’t impact any payments you may be due in the upcoming distribution.

If you do need to update your bank account details, please get in touch with us before 17:00 on 29 February, as we will be unable to update your details after this point.

The members’ area will reopen after the payments and statements have been generated, which should take place the week commencing 18 March.

If something doesn’t add up

We occasionally receive payments from other organisations that include ‘negative’ amounts. These are usually corrections that have been made to previous payments we’ve received, typically because an incorrect tax rate was previously applied. This can mean that the amounts on your statement don’t appear to add up correctly (though the total figure will be correct).

Our Italian partner organisation, who we receive audiovisual payments from, was recently audited, which resulted in corrections to previously charged withholding tax dating back to 2016. This may mean that a small number of members will have negative payments included on their statements. If, after receiving your statement, something doesn’t look right, please get in touch and we can look into this for you.

For more information, read through our FAQs.