ARE YOU DUE A PAYMENT?

If you are, we will:

• send an email to your registered email address to let you know your statement is ready to be downloaded
• put a notification in your online account to let you know that a new statement is available for download.

If you don’t receive an email and there is no notification in your online account, then you haven’t received a payment this time. The March distribution is one of two ALCS distributions each calendar year. The second annual distribution takes place in September, although it’s worth remembering that the September distribution is the smaller of the two.

We are no longer sending out paper statements to Members, so you’ll need to login to your online account to access your statements. If you don’t have an online account, click here to set up a password and log in.

MAKE SURE WE HAVE YOUR CURRENT BANK ACCOUNT DETAILS

Around 500 payments failed in last year’s March distribution because of out-of-date account information, so if you’ve recently changed your bank account, please let us know by 28 February 2019 by either using your online account or giving us a call on 020 7264 5700.

KEY DATES

• 28 February – final date to inform us of any bank account changes to ensure payment.
• 20/21 March – payment date.

All online services will be closed from 1 March while we process payments.

WHERE THE MONEY COMES FROM

The March 2019 distribution includes payments for retransmissions of audiovisual work, photocopying of books in the education and government sectors in both the UK and overseas, as well as overseas Public Lending Right.

GUIDE TO YOUR STATEMENTS

Your statement will include a list of sources against each payment. See the MARCH 2019 sources guide to help you understand where the money you are due has come from.

HOW TO DOWNLOAD YOUR STATEMENT

If you are due a payment in this distribution, you will get an email letting you know that you can download your statement.

You will find it in your account in the folder marked ‘2018-2019’ and you can either:

• download it or
• click to have it emailed to you.

1. To download your statement in PDF format click on Request Statement Download.
2. When your statement is ready for download, the message will change to Download Statement.
3. Click on Download Statement and your statement will download (most likely to your computer downloads folder).
4. Alternatively, click the option that emails your statement over to you.

FREQUENTLY ASKED DISTRIBUTION QUESTIONS

It’s 21 March and you haven’t received a payment or a statement.

This means you weren’t due a payment this time. Check again at the time of the next distribution in September 2019.

It’s 21 March and you’ve had a statement but no money.

In the first instance, check which bank account we have sent your payment to by logging into your online account and checking your payment details. If you have recently updated your account and forgotten to tell us, then get in contact with our membership team, who can advise you on the next steps.

It’s 21 March and you’ve had money but no statement.

We will have sent an email to the address currently listed on our database to inform you that your statement is ready to view in your online account. If you have changed email address recently, please contact us and we can update this for you so that you can access ALCS’ online services.

It’s 21 March and you’ve been paid a lot less than usual.

There can often be fluctuations in payments, despite some members receiving similar amounts of money over a period of time. Read about why there can be fluctuations in payments, here.

I made a claim for visual contributions last year – will I be paid?

Visual claims are paid out in September so if you made a claim for visual contributions in 2018, you’ll receive a payment in September 2019. Take a look at our visual contributions FAQs if you have any more questions about this.

Why isn’t my book earning any royalties yet?

Some books may take a while to earn secondary royalties. See why.

Still have a question? Read more FAQs here.